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SUSTAINABILITY
The company has identified the main stakeholders based on the nature of its operations. A summary report of the communication achievements with stakeholders for the most recent year was presented at the Board of Directors meeting on November 2, 2023, detailing the communication status with each stakeholder.
|
Interests Relevant person |
Topic of concern
|
Communication method |
Communication Results
|
| Employees | 1. Compensation and Benefits 2. Talent Development 3. Employee Evaluation 4. Operational Performance 5. Labor Relatio |
1. Hold monthly meetings regularly
2. Hold quarterly labor-management meetings 3. Conduct annual health check-ups for all employees 4. Provide monthly medical consultations 5. Organize an Employee Family Day 6. Conduct two strategy meetings annually 7. Hold employee forums and training sessions irregularly to enhance professional skills 8. Maintain a confidential complaint channel Contact: HR Manager, Lin Feng-Yi Email: ddt@hyc-king.com |
1. Hold strategy meetings in January and July
2. Total annual training hours: 256 hours 3. Total number of training participants annually: 654 4. Hold four labor-management meetings annually 5. Provide monthly on-site medical services, including employee health check-up interviews and health consultations |
| Clients |
1. Product quality
2. Customer relationship management 3. Product development/technology research and development |
1. Annual customer satisfaction survey
2. Irregular video conferences 3. Visit customers from time to time 4. Customers visit the factory from time to time Contact: Marketing Department Email: hyc@hyc-king.com |
1. Customer satisfaction survey: Average satisfaction score of 90.3 in 2023
2. Official website 3. Visit customers or clients from time to time every year Household to factory visits 4. Customers can check the order scheduling system |
|
Suppliers/ Contractors |
1. Product quality
2. Supplier management 3. Compliance with Environmental, Safety, and Health Regulations |
1. Sign procurement contracts annually
2. Conduct annual supplier evaluations 3. Allow main suppliers to access the ordering platform at any time 4. Negotiate agreements with contractors Contact: Executive Assistant to the Chairman, Hu Mei-Hui Email: stella@hyc-king.com |
1. Conduct supplier evaluation at least once a year
2. Hold four meetings annually with main suppliers 3. Allow main suppliers to check procurement orders on the supplier platform at any time 4. Hold irregular meetings to negotiate contractor agreements |
|
Shareholders/
Financial Institutions |
1. Sustainable development strategy
2. Business performance 3.Corporate governance 4. Dividend policy |
1. Annual shareholders’ meeting
2. Investor Conferences 3. Announcements on the Market Observation Post System (MOPS) 4. Investor section on the company website Contact: Executive Assistant to the Chairman, Hu Mei-Hui Email: stella@hyc-king.com |
1. Hold an annual shareholders' meeting 2. Hold at least one Investor conference annually 3. Publish major announcements in both Chinese and English 4. Release quarterly and annual financial reports 5. Update information on the Market Observation Post System (MOPS) in real-time and as required 6. Respond to investor inquiries via phone, email, and external communication mailbox on an irregular basis |
| Government Agencies |
1. Occupational safety and health
2. Environmental management 3. Securities regulatory authorities |
1. Participate in regulatory seminars irregularly 2. Obtain various environmental, safety, health, and quality certifications 3. Establish control procedures for wastewater, waste oil, air pollution, and hazardous materials in accordance with regulations 4. Announce information on the Market Observation Post System (MOPS) as required Contact: Specialist, Chen Qing-Chuan Email: ccchen@hyc-king.com |
1. Participate irregularly in promotional meetings organized by environmental and occupational health regulatory agencies 2. Participate irregularly in seminars and public hearings organized by relevant government departments 3. Disclose information on the Market Observation Post System (MOPS) as required |
|
Social groups and Community residents
|
1. Corporate image
2. Community care 3. Social Responsibility |
1. Community Feedback
2. Participation in Public Welfare Activities 3. Industry-Academia Collaboration Contact: HR Manager, Lin Feng-Yi Email: ddt@hyc-king.com |
1. Address community feedback promptly 2. Provide long-term support for the education expenses of 9 underprivileged children 3. Sponsor the baseball team of Xinfeng Elementary School in Nantou County, covering the costs of uniforms and equipment 4. Sponsor the Winter Warmth Charity Fair organized by the Child Welfare Center 5. Provide long-term internship opportunities for 3 students from the mechanical engineering departments of Hsiuping University of Science and Technology and Nankai University of Technology |
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